Si vous étiez présent | Had You Been There

Last Event Review / / /
Samira Kazemi 2024

Samira KazemiLes régistraires | Registrars – ISO 27001, CMMC, & AI

Par Samira Kazemi, Responsable des programmes, ASQ CQA  (English Text follows)

Bonjour à tous, voici une revue de cette très intéressante soirée du 29 mai 2024 organisée par Sam Weissfelner à l’Hôtel Novotel, Aéroport de Montréal. Nos conférenciers étaient Maryana GLAVAN de ABS Global et Tim RYAN, V-P des Ventes chez SGS North America.

Hello everyone, here’s a review of this very interesting evening of May 29, 2024 organized by Sam Weissfelner at the Novotel Hotel, Montreal Airport. Our speakers were Maryana GLAVAN of ABS Global and Tim RYAN, V-P Sales at SGS North America.

Raymond DyerPar Raymond E. Dyer (Ray), Vice-président Section Montréal, ASQ Senior, CMQ/OE, & CQA

Le 29 mai dernier, l’ASQ Montréal a organisé une superbe Nuit des registraires avec les présentateurs Maryana GLAVAN d’ABS Canada et Tim RYAN de SGS North America. Il s’agissait d’un événement en personne, auquel il est agréable de se rendre de temps en temps pour rencontrer d’autres praticiens de la qualité, profiter d’un bon repas et de la camaraderie, mais surtout pour apprendre.

Maryana nous a fait une présentation sur la cybersécurité (CMMC – Cyber Security Model Certification) et sur le fait qu’il s’agit d’une préoccupation croissante pour les entreprises impliquées dans la chaîne d’approvisionnement des organisations qui fournissent les agences gouvernementales américaines. Les organisations devront démontrer leurs contrôles et pratiques en matière de cybersécurité. Les personnes intéressées par la participation du Canada dans ce domaine peuvent effectuer une recherche sur CP-CSC, par exemple: https://www.ccc.ca/fr/annonces/programme-de-certification-en-cybersecurite-du-canada/ et aussi: https://www.tpsgc-pwgsc.gc.ca/esc-src/pccc-cpcsc-fra.html.

Tim, lui, nous a présenté la Gouvernance de l’intelligence artificielle (IA) et la norme ISO/IEC 42001 relative au système de gestion de l’intelligence artificielle (AIMS) qui est en train d’entrer en vigueur. Il était intéressant de voir que cette norme était utile à la fois pour les organisations qui utilisent l’IA en interne pour leurs processus et pour celles qui l’intègrent dans leur offre de solutions. SGS a joué un rôle de chef de file en reconnaissant les organisations ayant des AIMS significatifs.

Dans les deux cas, Maryana et Tim ont suggéré que les professionnels de la qualité ayant une solide expérience de la norme ISO 27001 pourraient tirer parti de cette expérience pour entrer dans le marché ouvert des opportunités que ces réglementations/normes apporteront. Je commence à être un peu vieux pour cela, mais j’ai déjà suggéré à un consultant proche d’explorer cette voie. C’est le genre de valeur que l’on obtient si l’on avait été là.

Merci à Sam Weissfelner d’avoir invité ces excellents orateurs!

Pour ceux qui ont manqué cet événement, j’espère vous voir et vous rencontrer la prochaine fois, Samira.

Maryana GLAVAN & Tim RYAN

 
On May 29th, we had an awesome “Night of Registrars” event with presenters Maryana GLAVAN of ABS Canada and Tim RYAN from SGS North America. It was an in-person event, which is nice to go to from time to time so as to meet fellow Quality practitioners in person, enjoy good food and camaraderie, and especially learn.

Maryana presented on Cyber Security (CMMC – Cyber Security Model Certification) and the fact that it will be a growing concern for companies involved in the supply chain of organizations supplying US government agencies. Organizations will be challenged to demonstrate their cyber security controls and practices. Those interested in Canada’s involvement should search on CP-CSC, e.g. https://www.ccc.ca/en/announcements/government-of-canada-program-for-cyber-security-certification/ and also: https://www.tpsgc-pwgsc.gc.ca/esc-src/pccc-cpcsc-eng.html.

Tim presented on Artificial Intelligence (AI) Governance and the ISO/IEC 42001 Artificial Intelligence Management System (AIMS) standard that is taking effect. It was interesting to see that this standard was of value to both organizations using AI internally for their processes as for those integrating it as part of the solutions offering. SGS have taken a leadership role in recognizing organizations with significant AIMSs.

In both cases, Maryana and Tim suggested Quality professionals with a solid ISO 27001 background could leverage this experience to enter the opening market of opportunities that these regulations/standards will bring. I’m getting a little old for this, but I’ve already suggested a close consultant that he explore this. This is the kind of value you get had you been there.

Thank you Sam Weissfelner for inviting these excellent speakers!

To those who missed this event, I hope to see and connect with you next time, Samira.

Si vous étiez présent | Had You Been There Read More »

ASQ Montreal Section – Education Program 2024

Education / / /

Dr David TozerBy Dr. David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in.  People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Having ASQ certification gives you an edge in the market and can significantly increase your income.
Courses are now available online as well | Courses now available online

    • Certified Quality Engineer : quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
    • Certified Six Sigma Black Belt: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
    • Certified Six Sigma Green Belt: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
    • Certified Manager of Quality/Organizational Excellence: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
    • Certified Quality Auditor: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
    • Certified Quality Inspector: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

    Calendar and Registration Online Form
    Questions? Cours en site/In house courses, etc. Contact: Dr. David Tozer (514) 694-2830

ASQ Montreal Section – Education Program 2024 Read More »

Mot de la présidente | Word from the Chair

Word from Section Chair / / /
Veronica Marquez

 

Veronica Marquez Par Veronica B. Marquez, M.Sc., ASQ Senior Member, CSSBB  (English text follows)

 

Au moment de la publication, le mot de notre présidente de section n’est pas disponible.

Nous reviendrons en septembre 2024. Passez un merveilleux été.

Envoyez-moi vos commentaires

Suivez-nous sur LinkedIn

Explorez NOTRE site myASQ Montréal |  Explore OUR Montreal myASQ site.

At time of publishing, the Word from our Section Chair is not available.

We will return in September 2024. Have a wonderful summer.

Send me your comments

Mot de la présidente | Word from the Chair Read More »

Unemployed Members – Dues

Messages / / /

Any individual Full or Senior, or a Fellow member may participate in ASQ’s unemployment dues relief program if they want to continue maintaining their ASQ membership. For more information:

  • Log-in to your ASQ account, go to the My Account page, select Unemployed Members on the left panel. The Unemployed Member Dues page appears.
  • Download the ASQ Unemployment Program Application, complete and submit to ASQ-HQ.
  • Don’t forget to Log-out.

Tout membre individuel Titulaire, Senior ou Fellow peut participer au programme d’allègement des cotisations de chômage de l’ASQ s’il souhaite continuer à maintenir son adhésion à l’ASQ. Pour plus d’informations:

  • Connectez-vous à votre compte ASQ, allez sur la page Mon compte (My Account), sélectionnez Membres chômeurs (Unemployed Members) sur le panneau de gauche. La page Cotisations des membres chômeurs (Unemployed Member Dues) s’affiche.
  • Téléchargez la Demande d’adhésion au programme de chômage de l’ASQ (ASQ Unemployment Program Application), remplissez et envoyez à ASQ-HQ.
  • N’oubliez pas de vous déconnecter.

Unemployed Members – Dues Read More »

Student Outreach | Sensibilisation étudiante

Student Outreach / / /
Christine Bergeron 2023

Christine Bergeron 2023Par Christine Bergeron, M.Ba., Admin.A, CMC, CQPA, CSL, Responsable sensibilisation des étudiants (English text follows)

Nous reprendrons les activités à l’automne. Si vous avez des idées ou voulez partager avec les étudiants, n’hésitez pas à communiquer avec nous!

ACADEMIA:

  • Contactez-nous si vous souhaitez organiser un événement avec vos étudiants et discutons de la manière dont nous pouvons aborder le sujet de la qualité dans le monde universitaire.
  • Si vous faites partie d’un établissement d’enseignement et que vous souhaitez avoir plus de visibilité sur les sujets liés à la qualité, contactez Christine Bergeron sur LinkedIn. Nous disposons d’un réseau de conférenciers potentiels qui pourraient vous intéresser.

We will resume activities in the fall. If you have ideas or want to share with students, please reach out to us!

ACADEMIA:

  • Contact us if you are organizing a student event and wish to discuss how to present quality-related topics in the university.
  • If you are part of an educational institution and would like to have more visibility on quality-related topics, please contact Christine Bergeron on LinkedIn. We have a network of potential speakers that may be of interest to you.

Student Outreach | Sensibilisation étudiante Read More »

ASQ Certification Study Group

Education / / /

Dr David TozerBy Dr. David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair.

Would you like to work with others to prepare for ASQ examinations? We have a Teams based section study group that is open every Tuesday evening from 7:00 pm to 8:30 pm.

Join the team and get to help each other. Contact the host Dr. David Tozer, Montreal Section Education Chair, to obtain a link.

Aimeriez-vous travailler avec d’autres personnes pour préparer les examens de l’ASQ ? Nous avons un groupe d’étude Teams ouvert tous les mardis soirs de 19 h à 20 h 30.

Rejoignez l’équipe et aidez-vous mutuellement. Contactez l’hôte, Dr. David Tozer, président de l’éducation de la section de Montréal, pour obtenir un lien.

ASQ Certification Study Group Read More »

The Editor’s Corner | Mot de l’éditeur

Editor’s Corner / / /
Michael Bournazian

By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, Quality Management Professional, CSSGB with Rolls-Royce

As is customary for me in the June newsletter, I would like to thank you, the reader, for taking the time to read this newsletter. I do hope that the effort that goes into putting it together by myself and others shows, and that you get something positive out of it every time you read it.

I wish you a safe, happy and QUALITY summer season. We will be back in September 2024 with the next newsletter. All the best to you.

**********************************************

Any feedback? Click on the link and let me know.

ALSO . . .  Please contact me or any one else on the Leadership team if you would like to:
1) Write and submit an article to be published in the Newsletter.
2) Write a review of one of the upcoming monthly webinars for the “Had You Been There” section.

Thank you, all the best and none of the worst.

The Editor’s Corner | Mot de l’éditeur Read More »

Voice of The Customer | Voix du Client

Voice of the Customer / / /
Cesar Camargo 2023

Cesar Camargo 2023By Cesar Camargo, Responsable VoC, (English text follows)

Au moment de la publication, nous n’avions aucune information sur la Voix du Client à partager.

Nous reviendrons en septembre 2024. Passez un merveilleux été.

At time of publishing, we did not have any Voice of the Customer information to share.

We will return in September 2024. Have a wonderful summer.

 

Voice of The Customer | Voix du Client Read More »

ASQ PEP 2023 — Montreal Gold | l’Or pour Montréal

ASQ News, Local News / /

ASQ PEP 2023 Performance Awards— Montreal Gold | l’Or pour Montréal

2023 PEP Awardees Flyer Header   ASQ 2023 PEP Gold Award

ASQ-HQ offered its congratulations to the 2023 Awardees
for Member Unit Performance Excellence!

ASQ-HQ : 2024-05-10 — On behalf of the Performance Excellence Program (PEP) Committee, Katie Chitwood, Segment Manager, thanked the ASQ Montreal Section Leadership Team for all the hard work over the past year to support its members and ASQ overall. She was pleased to announce that the Montreal Section has received the Gold award recognition for 2023.

It was a total of 16 Technical Communities (Divisions) and 34 Geographic Communities (Sections) which were recognized for their commitments and excellence. For 2023, four out of the 13 Canadian Sections won recognition. We are especially proud to report that amongst the five GOLD winners, both the Montreal and Ottawa Valley Sections were recognized. Of the 16 Sections in the SILVER recognition, both London and Vancouver won. The Toronto Section won the 2023 Best Practices Awards.

The ASQ Performance Excellence Program was created by Milwaukee-based ASQ to recognize Member Units for excellent performance that reinforces ASQ’s position as the thought leader and expands ASQ offerings to members and customers:
• Contributions to ASQ thought leadership, as measured by myASQ content postings;
• Member Engagement and Experience, as measured by myASQ activity;
• Fiduciary responsibility, as measured by adherence to budget;
• Achievement of business plan objectives, as measured by self-reported progress on business goals and targets.

These measures were evaluated based on the Member Unit’s own baseline data and self-reported business plan progress. Award levels were conferred using a common point system.

Congratulations!

L’ASQ – HQ a adressé ses félicitations aux lauréats de 2023 pour
l’excellence des performances des unités membres !

ASQ-HQ : 2024-05-10 — Au nom du comité du Programme d’excellence en performance (PEP), Katie Chitwood, directrice de segment, a remercié l’équipe de direction de la Section Montréal de l’ASQ pour tout le travail accompli au cours de la dernière année afin de soutenir ses membres et l’ASQ dans son ensemble. Elle a eu le plaisir d’annoncer que la section de Montréal a reçu la reconnaissance du prix Gold pour 2023.

Au total, 16 communautés techniques (divisions) et 34 communautés géographiques (sections) ont été récompensées pour leur engagement et leur excellence. Pour 2023, quatre des 13 sections canadiennes ont été récompensées. Nous sommes particulièrement fiers de signaler que parmi les cinq lauréats de la catégorie OR, les sections de Montréal et de la Vallée de l’Outaouais (Ottawa) ont été reconnues. Parmi les 16 sections récompensées par une médaille d’ARGENT, ce sont les sections de London et de Vancouver qui ont été récompensées. La section de Toronto, elle, a remporté le Prix des meilleures pratiques 2023.

Le programme d’Excellence en matière de performance de l’ASQ (PEP – Performance Excellence Award) a été créé par l’ASQ, dont le siège est à Milwaukee, afin de récompenser les unités membres pour leurs excellentes performances qui renforcent la position de l’ASQ en tant que leader d’opinion et élargissent l’offre de l’ASQ aux membres et aux clients:
• Contributions au leadership éclairé de l’ASQ, mesurées par la publication de contenu dans myASQ ;
• Engagement et expérience des membres, mesurés par l’activité de myASQ ;
• Responsabilité fiduciaire, mesurée par le respect du budget ;
• La réalisation des objectifs du plan d’entreprise, mesurée par les progrès déclarés en matière d’objectifs et de cibles d’entreprise.

Ces mesures ont été évaluées sur la base des données de référence de l’unité membre et des progrès qu’elle a déclarés dans le cadre de son plan d’entreprise. Les niveaux de récompense ont été attribués à l’aide d’un système de points commun.

Félicitations!

 

ASQ PEP 2023 — Montreal Gold | l’Or pour Montréal Read More »

The Editor’s Corner | Mot de l’éditeur

Editor’s Corner / / /
Michael Bournazian

By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, Quality Management Professional, CSSGB with Rolls-Royce

The last time we had an in-person “Night Of The Registrars” event, it was pre-pandemic. So it’s been a while.

I sincerely hope to you see you at this event on Wednesday, May 29th at the Novotel Montreal Airport hotel. If you have not already signed up, do not hesitate . . .  CLICK HERE.

And not long after, on June 12th, we will be having our final event before the summer break, once again at the Novotel hotel.

This will be a networking event hosted by our very own Chantale Simard. Here is a brief synopsis of the evening:

Rejoignez-nous pour une soirée de connexions de qualité à Connexion Qualité / Quality Connection – où le réseautage va au-delà des frontières! Participez à des discussions animées, brisez la glace avec le Bingo Qualité, et mettez votre expertise à l’épreuve dans un défi de trivia par équipe. Connectez-vous, collaborez et élevez votre réseau dans le domaine des professionnels en qualité!

Join us for an evening of quality connections at Connexion Qualité / Quality Connection – where networking knows no bounds! Engage in lively discussions, break the ice with Quality Bingo, and put your expertise to the test in a team trivia challenge. Connect, collaborate, and elevate your network in the realm of quality professionals!

Again, do not hesitate if you are interested in being part of this June event . . . CLICK HERE.

**********************************************

Any feedback? Click on the link and let me know.

ALSO . . .  Please contact me or any one else on the Leadership team if you would like to:
1) Write and submit an article to be published in the Newsletter.
2) Write a review of one of the upcoming monthly webinars for the “Had You Been There” section.

Thank you, all the best and none of the worst.

The Editor’s Corner | Mot de l’éditeur Read More »

ASQ Certification Study Group

Education / / /

Dr David TozerBy Dr. David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair.

Would you like to work with others to prepare for ASQ examinations? We have a Teams based section study group that is open every Tuesday evening from 7:00 pm to 8:30 pm.

Join the team and get to help each other. Contact the host Dr. David Tozer, Montreal Section Education Chair, to obtain a link.

Aimeriez-vous travailler avec d’autres personnes pour préparer les examens de l’ASQ ? Nous avons un groupe d’étude Teams ouvert tous les mardis soirs de 19 h à 20 h 30.

Rejoignez l’équipe et aidez-vous mutuellement. Contactez l’hôte, Dr. David Tozer, président de l’éducation de la section de Montréal, pour obtenir un lien.

ASQ Certification Study Group Read More »

ASQ World Conference on Quality & Improvement

ASQ News / / /

Michael BournazianBy Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, Quality Management Professional, CSSGB with Rolls-Royce

The 2024 ASQ World Conference on Quality & improvement is already scheduled for May 12-15, 2024, taking place in San Diego, California.

To learn more about it and other events and conferences planned by ASQ, go to the EVENTS page.

ASQ World Conference on Quality & Improvement Read More »

Unemployed Members – Dues

Messages / / /

Any individual Full or Senior, or a Fellow member may participate in ASQ’s unemployment dues relief program if they want to continue maintaining their ASQ membership. For more information:

  • Log-in to your ASQ account, go to the My Account page, select Unemployed Members on the left panel. The Unemployed Member Dues page appears.
  • Download the ASQ Unemployment Program Application, complete and submit to ASQ-HQ.
  • Don’t forget to Log-out.

Tout membre individuel Titulaire, Senior ou Fellow peut participer au programme d’allègement des cotisations de chômage de l’ASQ s’il souhaite continuer à maintenir son adhésion à l’ASQ. Pour plus d’informations:

  • Connectez-vous à votre compte ASQ, allez sur la page Mon compte (My Account), sélectionnez Membres chômeurs (Unemployed Members) sur le panneau de gauche. La page Cotisations des membres chômeurs (Unemployed Member Dues) s’affiche.
  • Téléchargez la Demande d’adhésion au programme de chômage de l’ASQ (ASQ Unemployment Program Application), remplissez et envoyez à ASQ-HQ.
  • N’oubliez pas de vous déconnecter.

Unemployed Members – Dues Read More »

ASQ Montreal — 2024 Business Plan Q1 Report (2024.04.30)

Local News, Local News FR / /

ASQ Montreal — Business Plan 2024-25 — Q1 Report

bubble-en

ASQ Montreal Logo

By J.P.  Amiel, ASQ Senior, CQA ret., Web Committee Chair

Back in September 2023, I presented what your Montreal Section leadership team was looking ahead for the 2024 line-up of action plans based on ASQ’s continuing development of its own Strategic Plan. Basically, our Business Plan lists what steps the section will be taking to achieve specific goals. It is broken down into actionable steps that can be easily followed and tracked so as to clarify what resources will be required to reach it within a specific timeline. Here is the status of our goals and what we have accomplished so far in the first quarter of 2024. As for the 2024 Business Plan Objectives, we are proud to report that for the 27 objectives that we defined, so far 24 are 90% completed, 22 at 80% and 19 at 70%. What a Q1 report, indeed!

Montreal Section objective aligned with ASQ Strategic Goal Target Q1
1. DELIVER MEMBER VALUE: Design programs and initiatives that are diversified and add value to membership, meet/exceed their identified needs and expectations and support the Mission of ASQ. Think out of the Box to WOW members.
1.1 Deliver events and opportunities that address evolving needs of current and next generation quality professionals to ensure each has an optimized member experience. 8 5
1.2 Help quality professionals understand how they can guide their organizations by leveraging standards to achieve operational excellence by publishing multimedia on the use of standards. 3 –
2. ENHANCE THE ASQ BRAND AND PUBLIC IMAGE: Highlight Quality experts and provide Quality knowledge growth opportunities in your community and others.
2.1 Create opportunities to showcase knowledge of Quality subject matter experts by publishing multimedia on ASQ Montreal Section subject matter experts. 3 –
2.2 Generate opportunities for training, learning, and education in Quality:
• Offer and publicize the offering of ASQ certification preparation courses; 9 4
• Promote ASQ in local industry conferences by attending local industry conferences with the intent to promote ASQ; 1 –
• Conduct Student Outreach events by doing networking session with educational institution(s)/students; 1 1
• Recognize section leaders and/or members: Present awards to section leaders and/or members having demonstrated section leadership and involvement. 2 –
3. DELIVER OPERATIONAL EXCELLENCE: Leverage the expertise of Quality Professionals to ensure best practices in Diversity, equity, inclusion and belonging (DEI&B) culture, member experiences, efficient operations, access to quality content and education, governance, and financial responsibility are implemented to support ASQ and Geographic Communities.
3.1  Advance a culture of DEI&B to make the Society a place everyone feels welcome:
• Engage francophone members and customers through sponsored French professional events; 2 2
• Have Section Leadership Team (SLT) attend a course on DEI&B; 1 –
• Develop a DEI&B plan. 1 –
3.2 Deliver a greater member experience and make it easier for ASQ members to participate and make their voices heard:
• Issue regular newsletters throughout the active part of the year; 9 4
• Post content on myASQ website targeting member feedback. 4 –
3.3 Drive efficiency and manage resources responsibly by meeting the approved budget bottom line and taking into account adjustments made throughout the year. 1 –
3.4 Contribute content to the myASQ community site to reach members across channels by posting content on the Montreal Section myASQ website. 4 4
3.5 Create meaningful learning and networking opportunities.
• Conduct in-person networking session with members; 2 –
• Conduct networking session with educational institution(s)/students. 1 1
3.6 Deliver Geographic Community minimum requirements:
• Acknowledge the Member Unit Operating Agreement (MUOA); 1 1
• All Member Leaders complete General Data Privacy Regulation (GDPR) training; 100% –
• Deliver member value by conducting member events; 4 4
• Conduct Section Leadership Committee (SLC) meetings; 4 4
• Participate in Geographic Community Council’s (GCC) meetings or trainings; 4 3
• Submit officers list using Committee Manager and after having conducted the elections; 1 1
• Prepare and submit yearly business plan and budget to RD for approval; 1 1
• Member value by posting content on myASQ; 4 4
• Submit ASQ Community Annual Report in Q1 by communicated deadline; 1 1
• Submit year end financial report, if applicable (not required for sections on Billhighway); 1 1
• Sustain the section’s leadership team by recruiting section members to join the Section Leadership Team (SLT). 1 –

We look forward to seeing you at our events and should you decide to help us in our endeavours, we will make room around the Section Leadership meeting table. We’d love to hear from you here.

 

ASQ Montreal — 2024 Business Plan Q1 Report (2024.04.30) Read More »

Mot de la présidente | Word from the Chair

Word from Section Chair / / /
Veronica Marquez

Livrer de la valeur à nos membres
Delivering Value to Our Members

Veronica Marquez Par Veronica B. Marquez, M.Sc., ASQ Senior Member, CSSBB  (English text follows)

En janvier dernier, je vous parlais de nos objectifs pour 2024. Vous souvenez-vous ?

Je vous en avais exprimé trois, soit :

  • Mettre l’accent sur la valeur apportée à nos membres ;
  • Continuer d’amplifier nos efforts de sensibilisation ;
  • Revoir et améliorer nos outils et techniques de communication.
Je vous invite à me faire parvenir vos idées d’événements pour l’automne 2024, partager vos commentaires et suggestions qui pourraient nous aider à vous livrer une expérience membre enrichissante et à la hauteur de vos attentes.

En parallèle à ces objectifs, nous avons aussi testé un outil afin de rationaliser nos outils pour les inscriptions à nos événements. Ce test s’est avéré ne pas répondre à nos critères et nous avons donc pris la décision de retourner sur Eventbrite pour partager nos activités et gérer les inscriptions. Nous continuerons, bien entendu, de partager le tout sur nos pages Montreal ASQ, MyASQ et LinkedIn.
J’espère vous voir lors de nos prochains événements du 29 mai et du 12 juin.

Hasta pronto!

Veronica,
Envoyez-moi vos commentaires

Suivez-nous sur LinkedIn

Explorez NOTRE site myASQ Montréal |  Explore OUR Montreal myASQ site.

Last January, I wrote about our goals for 2024. Remember?

I shared three of them with you:

  • Focus on the value we bring to our members;
  • Continue to amplify our awareness-raising efforts;
  • Review and improve our communication tools and techniques.

I invite you to send me your event ideas for fall 2024, and share your comments and suggestions that could help us deliver a rewarding member experience that lives up to your expectations.

In parallel with these objectives, we also tested a tool to streamline our event registration process. This test proved not to meet our criteria, so we decided to return to Eventbrite to share our events and manage registrations. We will, of course, continue to share everything on our various pages ASQ Montreal, MyASQ and LinkedIn .

I look forward to seeing you at our upcoming events on May 29 and June 12.

Hasta pronto!

Veronica,
Send me your comments

Mot de la présidente | Word from the Chair Read More »

Voice of The Customer | Voix du Client

Voice of the Customer / / /
Cesar Camargo 2023

Cesar Camargo 2023By Cesar Camargo, Responsable VoC, (English text follows)

En réponse aux précieux commentaires et suggestions de nos participants lors d’événements précédents, le mois dernier, la section ASQ de Montréal a eu l’occasion d’offrir deux magnifiques conférences : “Évolution de la norme ISO 10012“, qui s’est tenue le 3 avril et “Intelligence artificielle en remplacement de l’humain?“, qui s’est déroulée le 24 avril.

Discuter de la norme ISO 10012: Systèmes de management des mesures a été définitivement un succès en ce qui concerne l’importance de ce sujet dans le monde des affaires. Les participants à cet événement ont noté leur satisfaction globale à 93%. Le thème et l’approche proposés ont obtenu une perception positive de 100%. Le présentateur a été évalué avec une satisfaction de 95%, et en ce qui concerne l’interaction, les participants ont exprimé une satisfaction de 80%.

Concernant la deuxième conférence du mois, le sujet indispensable de l’intelligence artificielle et son impact ont été exposés de manière assertive et ont été très bien accueillis par les participants. Une satisfaction globale de 93% a été accompagnée d’une très bonne note de 95% pour le thème, 93% de satisfaction pour le présentateur et l’approche, et une perception positive de 89% envers l’échange.

Les participants à ces deux conférences ont exprimé leur intérêt à continuer à discuter de l’intelligence artificielle et de ses méthodologies de mise en œuvre dans l’industrie. Ils ont également manifesté leur intérêt pour des sujets tels que les systèmes de gestion des dispositifs médicaux et les techniques d’audit.

Encore une fois, merci à tous pour votre participation, et nous espérons compter sur une participation massive à nos prochains événements. Rappelons cette fabuleuse citation de James Baker : “La préparation adéquate évite une performance déficiente“ **.

Cesar Camargo

In response to the valuable feedback and suggestions from our participants in previous events, last month the ASQ Montreal section had the opportunity to offer two magnificent conferences: “Evolution of ISO 10012 Standard“, held on April 3, and “Artificial Intelligence: Replacing Humans?“, held on April 24.

Discussing the ISO 10012 standard: Measurement management systems was a success in terms of the importance of this topic in the business world. Participants in this event rated their overall satisfaction at 93%. The theme and proposed approach received a positive perception of 100%. The presenter was rated with 95% satisfaction, and regarding exchange, participants expressed 80% satisfaction.

Regarding the second conference of the month, the essential topic of Artificial Intelligence and its impact was presented assertively and was very well received by the participants. An overall satisfaction of 93% was accompanied by a very good rating of 95% for the theme, 93% satisfaction for the presenter and the approach, and an 89% positive perception towards the exchange.

Participants in these two conferences expressed interest in continuing discussions about artificial intelligence and its implementation methodologies in the industry. There was also interest in topics such as medical device management systems and audit techniques.

Once again, thank you to everyone for your participation, and we look forward to a massive turnout at our upcoming events. Let’s remember this fabulous quote from James Baker: “Proper preparation prevents poor performance“ **.

Cesar Camargo

** James Baker — Chief of Staff | Secrétaire général, US President George H. W. Bush

Voice of The Customer | Voix du Client Read More »

Scroll to Top