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- ASQ Montreal – 75 ans d’histoire – Une réminiscence
75 ans d’histoire – Une réminiscence
Sam Weissfelner, ASQ Senior, ASQ CSQE, CQA, Nominations Committee Chair and Historian with
Jean-Pierre Amiel, ASQ Senior, ASQ CQA, past HistorianDepuis 75 ans, nous nous efforçons de vous aider à vous développer en fonction de votre rôle ou des perspectives de votre entreprise. Vous pourriez être tenté de vous demander comment nous y sommes parvenus.
Nous l’avons fait, et d’après nos archives de 1957 to 2024, nous avons organisé plus de 471 événements (présentations, forums, visites d’usines, ateliers, etc.) et accueilli 267 présentations sur une multitude de sujets. Nous avons organisé 44 événements sur l’aérospatiale, 27 forums (dont certains diffusés par satellite) et 27 activités spécifiques au réseautage. Celles-ci couvraient un grand nombre de nos secteurs industriels locaux: Aérospatiale 44; Électronique 26; Alimentation 8; Métal 8; Santé 6; Automobile 5; Médical 4 et Pharma 4. Nous avons vraiment apprécié ces 5 visites de distilleries (😉), une présentation très suivie sur l’assurance qualité dans la production de cannabis (😵💫) et une présentation intéressante sur le développement Kaizen dans les services pédiatriques. Plus sérieusement, nous avons même organisé 9 activités de réseautage et d’ateliers sur les verts avec notre section sœur, la section francophone d’ASQ Montréal. Au fil des ans, nous avons également organisé 56 visites d’usine, tenu 96 événements liés à la qualité et, à 33 occasions, des invités ont présenté des exposés sur les normes ISO et d’autres normes, ainsi que sur Kaizen, Kata et Lean. Certaines années, les événements du Mois de la qualité de l’ASQ nous ont donné l’occasion d’inviter des PDG de grandes entreprises à nous présenter leur point de vue sur la qualité.
Ce que nous ne pouvons pas vous montrer, c’est l’influence qu’ils ont pu avoir, ou les opportunités de développement pour nos membres et nos invités qui sont devenus des consultants, des leaders dans le domaine de la qualité ou des managers, des directeurs, des présidents et des PDG de diverses industries. La prochaine fois, nous pourrons peut-être citer des noms.
Permettez-nous de partager une partie de l’Avant-propos que J.P. Amiel a écrit pour la publication des 60 ans d’histoire (60 Year History) de la section et qui a été publié et présenté lors de notre fête d’anniversaire en 2010.
Il est souvent utile et très révélateur de voir l’avenir avec les yeux du passé. C’est ce que l’archéologie nous a permis de faire au fil des siècles.
Bien que notre section n’existe que depuis plus de soixante ans, au cours de ce demi-siècle, nos membres ont vécu certains des changements technologiques les plus radicaux de l’histoire mondiale. Nous avons assisté au début d’une économie mondiale en plein essor, à la transition d’une inspection sur place par des personnes spécialisées vers des concepts où des organisations entières se voient confier la responsabilité de leur qualité.
. . . Il faut un certain dévouement pour assumer la tâche d’historien. Il faut non seulement collecter des “choses”, mais aussi décider lesquelles méritent d’être conservées. Au cours de ces années, notre section a eu un certain nombre d’historiens (voir le tableau). Ils ont amassé un certain nombre de boîtes remplies de divers “trésors” et d’albums de photos. Mais ceux-ci ne reflètent pas vraiment l’esprit de ces pionniers de la qualité et nous espérons qu’un jour nous serons en mesure de leur rendre justice.
Nous espérons que ce texte inspirera non seulement le succès continu de la Section de Montréal, mais qu’il fournira également des suggestions pour les activités et orientations futures.Extrait et traduit de “History of the Montreal Section of the American Society for Quality”, (Histoire de la Section de Montréal de l’American Society for Quality, 60 ans en qualité, par Jean-Pierre Amiel, B. Tech, ASQ CQA, ancien président et historien (1998-2010, 2020-2024).
À bientôt.
Sam & JP
75 Years of History – A Reminiscence
For over 75 years, we have strived to help your development for your role or business outlook. You may be tempted to question how that came about.
We did, and based on our 1957 to 2024 records, we held over 471 events (presentations, forums, plant tours, workshops, etc.) and hosted 267 presentations on a multitude of subjects. We held 44 events on Aerospace; 27 Forums (some over satellite broadcasts) and offered 27 Networking-specific activities. These covered many of our local industry sectors: Aerospace 44; Electronics 26; Food 8; Metal 8; Healthcare 6; Automobile 5; Medical 4 and Pharma 4. We rreallllly enjoyed those 5 distillery visits (😉), and a well-attended presentation on QA in cannabis production (😵💫) and an interesting presentation on Kaizen development in pediatric services. On a more serious note, we even held 9 networking and workshop activities on the greens with our sister section, ASQ Montréal Francophone Section. Over the years, we also organized 56 plant tours, held 96 quality-related events and on 33 occasions, we had guests present on ISO and other standards as well as Kaizen, Kata and Lean. There were also a few years when ASQ’s Quality Month events gave us an opportunity to invite CEO’s of major corporations to present us their views on quality.
What we can’t show you is the influence that these may have had, or the development opportunities for our members and guests who became consultants, leaders in the quality field or Managers, Directors, Presidents and CEOs of various industries. Maybe next time we can do some name-dropping.
Let us share a portion of the Foreword that J.P. Amiel wrote for the section’s 60 Year History published and presented at our Anniversary Party in 2010.
It is often useful and very revealing to see the future through the eyes of the past. That is what archaeology has allowed us to do over the centuries.
Although our Section has only been in existence for more than sixty years, in that half-century, our members have lived through some of the most radical technological changes in world history. We have seen the beginning of a booming world economy, the transition from on-hand inspection by specialized individuals to concepts where whole organizations are assigned responsibility for their quality.
. . . It takes a certain dedication to take on the task of Historian. Not only must you collect “things” but you must decide which ones are worth conserving. Over these years, our Section has had a number of Historians (see the Table). They have amassed a number of boxes full of various “treasures” and photo albums. However, these do not truly convey the spirit of these pioneers of quality and it is hoped that one day we may be able to do them proper justice. We hope that this text will inspire not only a continued success of the Montreal Section, but may provide suggestions for future activities and orientations.Extracted from the History of the Montreal Section of the American Society for Quality, 60 Years in Quality, by Jean-Pierre Amiel, B. Tech, ASQ CQA, past Chair and Historian (1998-2010, 2020-2024).
See you soon.
Sam & JP
- ASQ Montreal – 75 YearsASQ Montreal – 75 Years . . . Young
Sam Weissfelner, ASQ Senior, ASQ CSQE, CQA, Nominations Committee Chair and Jean-Pierre Amiel, ASQ Senior, ASQ CQA, past Historian
Time sure flies – Similar conditions in the development of the “science” of quality which led to the formation of the American Society for Quality Control (ASQC) in 1946 in the US, also prevailed in Canada. Young local Quality Control Societies had also been established. More specifically in Montreal, Ben LLOYD of Canadian Industries Ltd (CIL), Bruce LEADBETTER of the Bell Telephone Co. of Canada (BELL), Roger LESSARD of the École Polytechnique, John PRINGLE of the Bell Telephone Co. of Canada (BELL), N.L. MORGAN of Northern Electric and others, the leaders of a group decided to join the ASQC in 1949.
It was the following year, on April 12 th 1950, at a meeting held in the Windsor Station offices of the Canadian Pacific Railway (CPKC) that the Montreal Society for Quality Control was created. It was affiliated with the American Society for Quality Control (ASQ, since 1997) and on 12th August, 1950 was accepted as the 43rd Section of the society. And so it was that the Montreal Section of ASQC was born.
This year marks our 75th year and we are planning to celebrate. Stay tuned for further news on the events.
See you soon.
- ASQ Montreal — Natella Congrats (2024.09.20)
ASQ Montreal — Natella Congrats | Bravo Natella (2024.09.20)
Hello Canada and Greenland Region Member Leaders,
ASQ and the Geographic Communities Council (GCC) are excited to announce that Natella Isazada will be continuing her role as Region Director (RD) for the 2025-2026 term. We would like to thank her for her continued dedication to the ASQ Geographic Communities and the Canada and Greenland Region.
As Region Director, Natella Isazada guides and supports the geographic communities within the Region, is the bridge between the section leaders and the GCC, and supports the region’s growth in alignment with the Society’s mission and values.
We look forward to another term of her leadership and are so grateful for her service!
Sincerely,
Nancy Nouaimeh, GCC Nominating Chair
Therese Steiner, GCC Chair🎇 👏 🎆
Natella,
Congratulations!
On behalf of ASQ Montreal Section, welcome back to a second mandate.
Raymond E. Dyer,
ASQ Senior Member, CMQ/OE, & CQA and ASQ Canada Deputy Regional Director for ASQ Montreal Section - ASQ PEP 2023 — Montreal Gold | l’Or pour Montréal
ASQ PEP 2023 Performance Awards— Montreal Gold | l’Or pour Montréal
ASQ-HQ offered its congratulations to the 2023 Awardees
for Member Unit Performance Excellence!ASQ-HQ : 2024-05-10 — On behalf of the Performance Excellence Program (PEP) Committee, Katie Chitwood, Segment Manager, thanked the ASQ Montreal Section Leadership Team for all the hard work over the past year to support its members and ASQ overall. She was pleased to announce that the Montreal Section has received the Gold award recognition for 2023.
It was a total of 16 Technical Communities (Divisions) and 34 Geographic Communities (Sections) which were recognized for their commitments and excellence. For 2023, four out of the 13 Canadian Sections won recognition. We are especially proud to report that amongst the five GOLD winners, both the Montreal and Ottawa Valley Sections were recognized. Of the 16 Sections in the SILVER recognition, both London and Vancouver won. The Toronto Section won the 2023 Best Practices Awards.
The ASQ Performance Excellence Program was created by Milwaukee-based ASQ to recognize Member Units for excellent performance that reinforces ASQ’s position as the thought leader and expands ASQ offerings to members and customers:
• Contributions to ASQ thought leadership, as measured by myASQ content postings;
• Member Engagement and Experience, as measured by myASQ activity;
• Fiduciary responsibility, as measured by adherence to budget;
• Achievement of business plan objectives, as measured by self-reported progress on business goals and targets.These measures were evaluated based on the Member Unit’s own baseline data and self-reported business plan progress. Award levels were conferred using a common point system.
Congratulations!
L’ASQ – HQ a adressé ses félicitations aux lauréats de 2023 pour
l’excellence des performances des unités membres !ASQ-HQ : 2024-05-10 — Au nom du comité du Programme d’excellence en performance (PEP), Katie Chitwood, directrice de segment, a remercié l’équipe de direction de la Section Montréal de l’ASQ pour tout le travail accompli au cours de la dernière année afin de soutenir ses membres et l’ASQ dans son ensemble. Elle a eu le plaisir d’annoncer que la section de Montréal a reçu la reconnaissance du prix Gold pour 2023.
Au total, 16 communautés techniques (divisions) et 34 communautés géographiques (sections) ont été récompensées pour leur engagement et leur excellence. Pour 2023, quatre des 13 sections canadiennes ont été récompensées. Nous sommes particulièrement fiers de signaler que parmi les cinq lauréats de la catégorie OR, les sections de Montréal et de la Vallée de l’Outaouais (Ottawa) ont été reconnues. Parmi les 16 sections récompensées par une médaille d’ARGENT, ce sont les sections de London et de Vancouver qui ont été récompensées. La section de Toronto, elle, a remporté le Prix des meilleures pratiques 2023.
Le programme d’Excellence en matière de performance de l’ASQ (PEP – Performance Excellence Award) a été créé par l’ASQ, dont le siège est à Milwaukee, afin de récompenser les unités membres pour leurs excellentes performances qui renforcent la position de l’ASQ en tant que leader d’opinion et élargissent l’offre de l’ASQ aux membres et aux clients:
• Contributions au leadership éclairé de l’ASQ, mesurées par la publication de contenu dans myASQ ;
• Engagement et expérience des membres, mesurés par l’activité de myASQ ;
• Responsabilité fiduciaire, mesurée par le respect du budget ;
• La réalisation des objectifs du plan d’entreprise, mesurée par les progrès déclarés en matière d’objectifs et de cibles d’entreprise.Ces mesures ont été évaluées sur la base des données de référence de l’unité membre et des progrès qu’elle a déclarés dans le cadre de son plan d’entreprise. Les niveaux de récompense ont été attribués à l’aide d’un système de points commun.
Félicitations!
- ASQ Montreal — 2024 Business Plan Q1 Report (2024.04.30)
ASQ Montreal — Business Plan 2024-25 — Q1 Report
By J.P. Amiel, ASQ Senior, CQA ret., Web Committee Chair
Back in September 2023, I presented what your Montreal Section leadership team was looking ahead for the 2024 line-up of action plans based on ASQ’s continuing development of its own Strategic Plan. Basically, our Business Plan lists what steps the section will be taking to achieve specific goals. It is broken down into actionable steps that can be easily followed and tracked so as to clarify what resources will be required to reach it within a specific timeline. Here is the status of our goals and what we have accomplished so far in the first quarter of 2024. As for the 2024 Business Plan Objectives, we are proud to report that for the 27 objectives that we defined, so far 24 are 90% completed, 22 at 80% and 19 at 70%. What a Q1 report, indeed!
Montreal Section objective aligned with ASQ Strategic Goal Target Q1 1. DELIVER MEMBER VALUE: Design programs and initiatives that are diversified and add value to membership, meet/exceed their identified needs and expectations and support the Mission of ASQ. Think out of the Box to WOW members. 1.1 Deliver events and opportunities that address evolving needs of current and next generation quality professionals to ensure each has an optimized member experience. 8 5 1.2 Help quality professionals understand how they can guide their organizations by leveraging standards to achieve operational excellence by publishing multimedia on the use of standards. 3 – 2. ENHANCE THE ASQ BRAND AND PUBLIC IMAGE: Highlight Quality experts and provide Quality knowledge growth opportunities in your community and others. 2.1 Create opportunities to showcase knowledge of Quality subject matter experts by publishing multimedia on ASQ Montreal Section subject matter experts. 3 – 2.2 Generate opportunities for training, learning, and education in Quality: • Offer and publicize the offering of ASQ certification preparation courses; 9 4 • Promote ASQ in local industry conferences by attending local industry conferences with the intent to promote ASQ; 1 – • Conduct Student Outreach events by doing networking session with educational institution(s)/students; 1 1 • Recognize section leaders and/or members: Present awards to section leaders and/or members having demonstrated section leadership and involvement. 2 – 3. DELIVER OPERATIONAL EXCELLENCE: Leverage the expertise of Quality Professionals to ensure best practices in Diversity, equity, inclusion and belonging (DEI&B) culture, member experiences, efficient operations, access to quality content and education, governance, and financial responsibility are implemented to support ASQ and Geographic Communities. 3.1 Advance a culture of DEI&B to make the Society a place everyone feels welcome: • Engage francophone members and customers through sponsored French professional events; 2 2 • Have Section Leadership Team (SLT) attend a course on DEI&B; 1 – • Develop a DEI&B plan. 1 – 3.2 Deliver a greater member experience and make it easier for ASQ members to participate and make their voices heard: • Issue regular newsletters throughout the active part of the year; 9 4 • Post content on myASQ website targeting member feedback. 4 – 3.3 Drive efficiency and manage resources responsibly by meeting the approved budget bottom line and taking into account adjustments made throughout the year. 1 – 3.4 Contribute content to the myASQ community site to reach members across channels by posting content on the Montreal Section myASQ website. 4 4 3.5 Create meaningful learning and networking opportunities. • Conduct in-person networking session with members; 2 – • Conduct networking session with educational institution(s)/students. 1 1 3.6 Deliver Geographic Community minimum requirements: • Acknowledge the Member Unit Operating Agreement (MUOA); 1 1 • All Member Leaders complete General Data Privacy Regulation (GDPR) training; 100% – • Deliver member value by conducting member events; 4 4 • Conduct Section Leadership Committee (SLC) meetings; 4 4 • Participate in Geographic Community Council’s (GCC) meetings or trainings; 4 3 • Submit officers list using Committee Manager and after having conducted the elections; 1 1 • Prepare and submit yearly business plan and budget to RD for approval; 1 1 • Member value by posting content on myASQ; 4 4 • Submit ASQ Community Annual Report in Q1 by communicated deadline; 1 1 • Submit year end financial report, if applicable (not required for sections on Billhighway); 1 1 • Sustain the section’s leadership team by recruiting section members to join the Section Leadership Team (SLT). 1 – We look forward to seeing you at our events and should you decide to help us in our endeavours, we will make room around the Section Leadership meeting table. We’d love to hear from you here.
- Changes to Recertification Process
By Dr. David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair.By the end of this year, ASQ will change the rules for collecting Recertification Units for certification maintenance.
The main changes affecting certification are:
- Section events will count for 0.1 Recertification Units per hour of the event; currently, they count for 0.5 RUs per event.
- Whole day events will count for 1.0 Recertification Unit.
- There is a reclassification of some of the categories to different sections of categories.
- Obsolete categories are deleted (proctoring & multimedia).
- The Professional Development section (events, courses, training, education . . . ) has no upper limit on the number of Recertification Units that can be claimed.
- A Giving back Section is added for volunteering and mentoring.
- Student Outreach | Sensibilisation étudiante
Par Christine Bergeron, M.Ba., Admin.A, CMC, CQPA, CSL, Responsable sensibilisation des étudiants (English text follows)Nous reprendrons les activités à l’automne. Si vous avez des idées ou voulez partager avec les étudiants, n’hésitez pas à communiquer avec nous!
ACADEMIA:
- Contactez-nous si vous souhaitez organiser un événement avec vos étudiants et discutons de la manière dont nous pouvons aborder le sujet de la qualité dans le monde universitaire.
- Si vous faites partie d’un établissement d’enseignement et que vous souhaitez avoir plus de visibilité sur les sujets liés à la qualité, contactez Christine Bergeron sur LinkedIn. Nous disposons d’un réseau de conférenciers potentiels qui pourraient vous intéresser.
We will resume activities in the fall. If you have ideas or want to share with students, please reach out to us!
ACADEMIA:
- Contact us if you are organizing a student event and wish to discuss how to present quality-related topics in the university.
- If you are part of an educational institution and would like to have more visibility on quality-related topics, please contact Christine Bergeron on LinkedIn. We have a network of potential speakers that may be of interest to you.
- Student Outreach | Sensibilisation étudiantes — Nomination
🔅 Nomination 🔅
- Student Outreach | Sensibilisation étudiantePar Christine Bergeron, M.Ba., Admin.A, CMC, CQPA, CSL, Responsable sensibilisation des étudiants (English text follows)
Le comité de sensibilisation des étudiants a préparé deux événements pour le mois de mars 2024.
1) Tout d’abord, à l’École des sciences de la gestion (ÉSG) de l’UQAM, nous rencontrons le groupe de gestion des opérations pour discuter des ERP le 19 mars.
2) Ensuite, le 21 mars avec Pierre Marquis, B Ing., MBA, nous rencontrerons le département de génie mécanique et aérospatial de l’École Polytechnique pour une conversation sur l’intersection de l’ingénierie et de la qualité (Information). Inscriptions auprès des universités.
ACADEMIA:
- Contactez-nous si vous souhaitez organiser un événement avec vos étudiants et discutons de la manière dont nous pouvons aborder le sujet de la qualité dans le monde universitaire.
- Si vous faites partie d’un établissement d’enseignement et que vous souhaitez avoir plus de visibilité sur les sujets liés à la qualité, contactez Raymond Dyer sur LinkedIn. Nous disposons d’un réseau de conférenciers potentiels qui pourraient vous intéresser.
The student outreach committee has been preparing two events for March 2024.
1) First, at the École des Sciences de la Gestion (ÉSG) of UQAM, we are meeting with the Operations Management group to discuss ERPs on March 19.
2) Then, on March 21st, with Pierre Marquis, B Ing., MBA, we meet with the Department of Mechanical and Aerospace Engineering of École Polytechnique for a conversation about the intersection of engineering and quality (Information). Contact the universities for registration.
ACADEMIA:
- Contact us if you are organizing a student event and wish to discuss how to present quality-related topics in the university.
- If you are part of an educational institution and would like to have more visibility on quality-related topics, please contact Raymond Dyer on LinkedIn. We have a network of potential speakers that may be of interest to you.
- Student Outreach | Sensibilisation étudiantes — Gestion des opérations
- M. Pareto Head — Goodbye | Au-revoir
That’s All Folks!
ASQ – QP comic strip mainstay Mr. Pareto Head hangs up his hat ( Texte en français )
In ASQ’s January issue of Quality Progress (QP), Mike Crossen, the comic’s creator, announced the final Mr. Pareto Head comic to appear in QP along with his cast of co-workers: Sigma Freud, Randy M. Sample, Norma Distribution, Charlie Chance and Mr. Bottomline. Crossen, said he knew that eventually the strip would come to an end and found himself thinking about the strip more recently. After nearly 24 years, “it just seemed that heading into this new year was a good time to let it go and focus on my other interests.”
Mr. Pareto Head debuted in March 2000 and in introducing the cartoon, Miles Maguire, then editor of QP, explained that the strip was “in response to a letter to the editor decrying the lack of humour in our pages.”
Mike Crossen is lean enterprise manager at Rockwell Automation in Mayfield Heights, Ohio. He holds a bachelor’s degree in electronics technology from Cleveland State University and is a senior member of ASQ and an ASQ-certified manager of quality/organizational excellence, quality auditor and quality engineer.
ASQ members and QP readers will still be able to access an archive of Mr. Pareto Head comic strips dating back to 2000 and QP will also be running Mr. Pareto Head classics in the coming months. You can read more about the evolution of Mr. Pareto Head in Mike Crossen’s My Quality Story column Sketchy Situation of March 2021 (member access required).
Maman, c’est fini !
M. Pareto Head, le personnage des bandes dessinées du QP d’ASQ, accroche son chapeau
Dans le numéro de janvier de Quality Progress (QP) de l’ASQ, Mike Crossen, le créateur de la bande dessinée, a annoncé la publication de la dernière bande dessinée de M. Pareto Head dans QP, avec ses collègues : Sigma Freud, Randy M. Sample, Norma Distribution, Charlie Chance et M. Bottomline. Crossen a déclaré qu’il savait que la bande dessinée finirait par prendre fin et qu’il y pensait encore récemment après avoir passé près de 24 ans : “Il m’a semblé qu’à l’aube de cette nouvelle année, c’était le bon moment pour laisser tomber et me concentrer sur mes autres centres d’intérêt.“
M. Pareto Head a fait ses débuts en mars 2000 et, en présentant la bande dessinée, Miles Maguire, alors rédacteur en chef de QP, a expliqué que la bande était “une réponse à une lettre adressée au rédacteur en chef qui déplorait le manque d’humour dans nos pages.“
Mike Crossen est responsable entreprise allégée chez Rockwell Automation à Mayfield Heights, dans l’Ohio. Il est titulaire d’une licence en technologie électronique de l’université d’État de Cleveland et est membre senior de l’ASQ. Il est également certifié par l’ASQ en tant que responsable de la qualité et de l’excellence organisationnelle, auditeur de la qualité et ingénieur de la qualité.
Les membres de l’ASQ et les lecteurs de QP pourront toujours accéder à des archives de bandes dessinées de M. Pareto Head datant de 2000 et QP publiera également des classiques de M. Pareto Head dans les mois à venir. Pour en savoir plus sur l’évolution de M. Pareto Head, lisez la rubrique My Quality Story de Mike Crossen Sketchy Situation, de mars 2021 (accès réservé aux membres).
- LinkedIn: Student Outreach Page
We are closing our
ASQ Montreal Student Outreach page!In a brief statement on the ASQ Montreal Student Outreach LinkedIn site, Veronica Marquez,
Montreal 2024 Section Chair and site owner, stated that
“In order to improve our communications with our members and with professionals interested in quality,
we have decided to concentrate our efforts on the ASQ Montreal Quality Network page.“
This page had been on line since December 2018. We hope to see you on our other page, then.Join us here before 15 January 2024!
Nous fermons notre page
ASQ Montreal Student Outreach (contact étudiant) !Dans un bref message sur la page du site LinkedIn, Veronica Marquez, présidente 2024 de la Section Montreal
et propriétaire du site, a annoncée “qu’afin d’améliorer nos communications avec nos membres et avec les professionnels qui s’intéressent à la qualité, nous avons pris la décision de concentrer nos efforts sur la page du
Réseau Qualité ASQ Montréal Quality Network.”
Rappelons que cette page était en ligne depuis décembre 2018. Nous espérons vous retrouver sur notre autre page alors.
Rejoignez-nous ici avant le 15 janvier 2024!
- Excellence 5.0 – Different facets of quality
Aristeío — Les rendez-vous de l’excellence 5.0
Podcast Event in French organized by Veronica Marquez of AristeíoExcellence 5.0 – Les différentes facettes de la qualité
(Excellence 5.0 – Different facets of quality)
ASQ Montréal is collaborating with Aristeío on the French podcast « Les rendez-vous de l’excellence 5.0 » (Appointments with Excellence 5.0), where you can join Veronica Marquez and Raymond E. Dyer as they talk about the role of quality in operational excellence this November 8th at 12h on LinkedIn Live.
- Call for Officer Nominations 2024
ASQ Montreal — Call for Officer Nominations 2024
- ASQ Montreal — 2024 Business Plan (2023-09-22)
ASQ Montreal — Business Plan 2024
By J.P. Amiel, ASQ Senior, CQA ret., Secretary
As fall slowly settles in, your Montreal Section leadership team is looking ahead at next year’s line-up of action plans based on ASQ’s continuing development of its own Strategic Plan. Basically, our Business Plan lists what steps the section will be taking to achieve a specific goal. It is broken down into actionable steps that can be easily followed and tracked so as to clarify what resources will be required to reach it within a specific timeline. You will find below a preview of what we will be working on in 2024.
As for the 2023 Business Plan Objectives, we are proud to report that for the 16 objectives that we defined, so far 12 are 100% completed, 2 are 90% completed, one is at 80% and the last one at 78%. What a Q3 report, indeed!
Here are the 2024 goals for your Montreal Section Section Leadership Team (SLT).
1. DELIVER MEMBER VALUE: Design programs and initiatives that are diversified and add value to membership, meet/exceed their identified needs and expectations and support the Mission of ASQ. Think out of the Box to WOW members. - Deliver events and opportunities that address evolving needs of current and next generation quality professionals to ensure each has an optimized member experience.
- Help quality professionals understand how they can guide their organizations by leveraging standards to achieve operational excellence by publishing multimedia on the use of standards.
2. ENHANCE THE ASQ BRAND AND PUBLIC IMAGE: Highlight Quality experts and provide Quality knowledge growth opportunities in your community and others. - Create opportunities to showcase knowledge of Quality subject matter experts by publishing multimedia on ASQ Montreal Section subject matter experts.
- Generate opportunities for training, learning, and education in Quality:
- Offer and publicize the offering of ASQ certification preparation courses;
- Promote ASQ in local industry conferences by attending local industry conferences with the intent to promote ASQ;
- Conduct Student Outreach events by doing networking session with educational institution(s)/students;
- Recognize section leaders and/or members: Present awards to section leaders and/or members having demonstrated section leadership and involvement.
3. DELIVER OPERATIONAL EXCELLENCE: Leverage the expertise of Quality Professionals to ensure best practices in Diversity, equity, inclusion and belonging (DEI&B) culture, member experiences, efficient operations, access to quality content and education, governance, and financial responsibility are implemented to support ASQ and Geographic Communities. - Advance a culture of DEI&B to make the Society a place everyone feels welcome:
- Engage francophone members and customers through sponsored French professional events;
- Have Section Leadership Team (SLT) attend a course on DEI&B;
- Develop a DEI&B plan.
- Deliver a greater member experience and make it easier for ASQ members to participate and make their voices heard:
- Issue regular newsletters throughout the active part of the year;
- Post content on myASQ website targeting member feedback.
- Drive efficiency and manage resources responsibly by meeting the approved budget bottom line and taking into account adjustments made throughout the year.
- Contribute content to the myASQ community site to reach members across channels by posting content on the Montreal Section myASQ website.
- Create meaningful learning and networking opportunities.
- Conduct in-person networking session with members;
- Conduct networking session with educational institution(s)/students.
- Deliver Geographic Community minimum requirements:
- Acknowledge the Member Unit Operating Agreement (MUOA);
- All Member Leaders complete General Data Privacy Regulation (GDPR) training;
- Deliver member value by conducting member events;
- Conduct Section Leadership Committee (SLC) meetings;
- Participate in Geographic Community Council’s (GCC) meetings or trainings;
- Submit officers list using Committee Manager and after having conducted the elections;
- Prepare and submit yearly business plan and budget to RD for approval;
- Member value by posting content on myASQ;
- Submit ASQ Community Annual Report in Q1 by communicated deadline;
- Submit year end financial report, if applicable (not required for sections on Billhighway);
- Sustain the section’s leadership team by recruiting section members to join the Section Leadership Team (SLT).
We look forward to seeing you at our events and should you decide to help us in our endeavours, we will make room around the Section Leadership meeting table. We’d love to hear from you here.
- Call for Officer Nominations 2023
ASQ Montreal — Call for Officer Nominations 2023
From : Sam Weissfelner, ASQ Senior, ASQ CSQE, CQA, Nominations Committee Chair
We are looking for candidates for three elected positions on the 2024 Section Leadership Team (SLT): Chair, Secretary, and Treasurer. Here is a brief description of each position:
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- Chair: Provides leadership and oversight to the member unit, prepares meeting agendas, and is the presiding officer.
- Secretary: Documents member unit business and maintains the records. This position serves as the official correspondent of the member unit.
- Treasurer: Oversees funds, maintains accurate financial records, and reports on financial condition as directed by the Society bylaws and policies and procedures.
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The election process involves that the Nominating Committee submits a slate of officers to be approved at the General Assembly. To hold a Section Officer position, you must be a Professional, Senior or Fellow ASQ Member in good standing affiliated with our Section. To submit alternate nominations for Section officer positions, please complete and submit this Nomination Form before September 30, 2023.
The proposed Leadership Team slate will be published in the October edition of the Newsletter and the new SLT will be approved at our planned Annual General Assembly to be held on October 26th, 2023. Here is a complete listing of current ASQ Montreal Section positions.
For more information on these positions, should you be interested in participating on the upcoming Section Leadership Team or have any questions on the roles themselves, please contact me at the Nominations Committee.
Thank-you to all and have a great vacation.
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- ASQ PEP 2022 Performance Awards
ASQ PEP 2022 Performance Awards
ASQ-HQ offered its congratulations to the 2022 Awardees for Member Unit Performance Excellence!
It was a total of 17 Technical Communities (Divisions) and 28 Geographic Communities (Sections) which were recognized for their commitments and excellence. For 2022, five out of the 13 Canadian Sections won recognition. We are especially proud to report that amongst the seven GOLD winners, both the Montreal and Toronto Sections were recognized. Calgary won Silver recognition, and both Edmonton and Hamilton won Bronze recognition.
The ASQ Performance Excellence Program was created by Milwaukee-based ASQ to recognize Member Units for excellent performance that reinforces ASQ’s position as the thought leader and expands ASQ offerings to members and customers:
• Contributions to ASQ thought leadership, as measured by myASQ content postings;
• Member Engagement and Experience, as measured by myASQ activity and member increases;
• Fiduciary responsibility, as measured by adherence to budget;
• Achievement of business plan objectives, as measured by self-reported progress on business goals and targets.
These measures were evaluated based on the Member Unit’s own baseline data and self-reported business plan progress. Award levels were conferred using a common point system.Congratulations!
- Radical Transformation Kaikaku – A personal Story
Radical Transformation Kaikaku – A personal Story
By Jean-Pierre Amiel, ASQ Senior, CQA ret., Web Committee Chair
On the 30th of November 2022 we had the privilege to meet and hear Albanesa Ymaya, CLSSBB, TPS, Kaikaku Practitioner describe her approach on transformation in Kaikaku Before Kaizen. What I didn’t know then, was that Albanesa had also had her own personal radical transformation. In 2019, she survived a terrible car accident. Today, on LinkedIn, she reports in her own philosophical way how that day caused her to reflect that on life — not personal or professional — but both. This reflection set her on a dream to visit Japan, the place where the Toyota Production System began…. Here’s part of that post, translated from Spanish:
😱 4 years ago in that vehicle! Where my life could have ended in a minute and thus many of my dreams. But if this is a professional network (LinkedIn) why am I sharing something so intimate and personal? Simple. Over the years I have discovered that there is no real separation between the professional and the personal, because all we have is a life. A life that we occupy at different times.
Our professional life is completely tied to who we are as a person. Well, there is only one life!
After that fateful accident, I promised myself that I would live every moment as if it were the last day of my life and fight with all my might to achieve every dream I had… Four years ago, I made a firm decision not to keep waiting and today, thanks to God and the work of my team and family, I will be able to realize another big dream…. I will be in the place where one of the most admired business models in the world (the Toyota Production System) began …. I will finally be in Japan!
Today I invite you to fight with all your heart for each of your dreams ….. I invite you to take one action each day that will bring you closer to achieving them….. Never give up!
- ASQ Montreal —Women in Quality Initiative
ASQ Montreal — Women in Quality Initiative
By
Veronica marquez, M.Sc., CSSBB, ASQ Member, Social media Chair.Today, March 22, 2023, the Montreal Section introduces our Women in Quality Initiative. We want to showcase women, their accomplishments, their successes, and inspire the next generation of Women in Quality.
Will you join us?Click here for a silent video or access the survey.
- Business Plan 2023 | Plan d’affaires 2023
ASQ Montreal — Business Plan 2023 | Plan d’affaires 2023
Jean-Pierre Amiel, ASQ Senior, CQA ret., Secrétaire
Business Plan 2023 Plan d’affaires 2023 In 2023, ASQ-HQ continues its Business Plan based on four major strategic goals. In order to support those strategic goals, the ASQ Regions, Divisions and Sections developed an overall strategic plan aligned with those goals and based on four major priorities: Drive thought leadership; Provide an advanced and comprehensive education experience; Enhance the member experience, and Institute best practices.
For your Montreal Section Section Leadership Team (SLT), this then translated into the development of local action plans and objectives. They are aligned with ASQ-HQ’s Strategic Goals and briefly described HERE along with the results as of 2023-03-03.
En 2023, l’ASQ-HQ poursuit son Plan d’affaires basé sur quatre objectifs stratégiques majeurs. Afin de soutenir ces objectifs stratégiques, les régions, divisions et sections de l’ASQ ont élaboré un plan stratégique global aligné sur ces objectifs et basé sur quatre priorités majeures : Stimuler le leadership éclairé ; Fournir une expérience d’éducation avancée et complète ; Améliorer l’expérience des membres, et Instituer les meilleures pratiques.
Pour votre équipe de direction de la section de Montréal (EDS), cela s’est ensuite traduit par l’élaboration de plans d’action et d’objectifs locaux. Ils sont alignés sur les objectifs stratégiques de l’ASQ-HQ et brièvement décrits ICI ainsi que les résultats en date du 2023-03-03.
- Lean: A catalyst for sustainable businesses — Guest appearance in Indianapolis
Lean: A catalyst for sustainable businesses — Guest appearance in Indianapolis
This Valentine’s Day, February 14th, 2023, while we were enjoying little chocolates with our significant others, our Social media Chair and resident knows-a-lot-about-sustainability, Veronica Marquez, M.Sc., CSSBB, ASQ Member, President, Founder and Senior Consultant of Aristeio was sharing her knowledge and experience on Lean: A catalyst for sustainable businesses with participants at an event put on by the ASQ Indianapolis Section. Her presentation aimed at showing the synergy that exists between Lean management and realizing a sustainable organisation. Here are some notes on that presentation.
Recent unusual extreme weather events in our southern neighbour’s regions, probably peaked her audience’s curiosity to learn more on how “human actions still have the potential to determine the future course of climate”. Veronica, a believer that lean tools are in the forefront of solutions, proposed ways for participants to instigate the necessary changes in their organisation so that sustainability becomes part of their Lean path and evolution.
Her basis is from various European studies in 2019 which showed that ten countries produced more than 68% of global greenhouse gas emissions (!!). In that report, China was the largest, followed by the US, India, the European Union (27 countries counted as one), Russia, Japan, Brazil, Indonesia, Iran and Canada. It also showed that for the US and Canada (in similar proportions but not quantities), the majority of the effects were from Electricity/Heat, Transportation, Building and Manufacturing/Construction. It was proposed that in 2016, globally, energy use represented 73,2% of the 50 billion tonnes of greenhouse gas emissions. Having made that statement, it followed that there goals must be set and solutions found. The United Nations (UN) set 17 goals. Veronica proposes that Sustainability in Supply Chain management — the orchestration and continuous improvement of planning and execution of processes on strategic, tactical and operational level along a value chain end-to-end, operating within economic, environmental, and social thresholds — should be one of them.
The emissions throughout the supply chain may be identified and then reduced or eliminated by thinking in terms of Lean and Green processes — economic growth is combined with continued reductions of greenhouse gas emissions and other environmental impacts. This may be achieved by the use of effective demand management and efficiency measures, the efficient use of energy, water, and other natural resources, optimized inputs to production processes, and a decrease/elimination of the level of waste to landfill.
Lean Green - Management System
- Improve performance
- Create value for the customer
- True north
- Efficiency
- Waste reduction
- People involvement
- Cost reduction
- Reducing hazardous emissions
- Eliminating wasteful resources
- Recycling
- Minimizing health risks and environmental footprint during the whole life-cycle.
Because “linking Lean and Green is a real advantage as opposed to implementing two distinct approaches”, Veronica explained that of the various tools currently available to the professional (5S, ANDON, JIT, KANBAN, POKE-YOKE, SMED and TPM), shared examples of 5S and TPM could work to solve productivity and environmental issues as part of a strategic vision for Lean and Green. In that regard, the US Environmental Protection Agency (EPA) proposed adding a “Green” layer perspective to the traditional Visual Stream Mapping (VSM) typically used in Lean to document every step in the process. This “Green” layer perspective could then be applied to environmental projects and help instigate the necessary changes in an organisation so that sustainability becomes part of their Lean path and evolution.Veronica then proposed how to integrate the Lean-Green deployment as a strategic sustainability, the integration into the corporate bottom-line and discussed steps to overcome barriers. An interesting presentation indeed.
Some further ressources:
- Our World in data GHG Emissions by sector
- EPA Environmental professionals guide Lean and Six Sigma
- Sustainable Development Goals Compass
- ASQ Career Pathways — Map your professional career
By Jean-Pierre Amiel, ASQ Senior, CQA ret., Web committee Chair.Plan your career today: where would you like to go with Career Pathways?
ASQ has developed a tool that will allow you to “map out” your career journey, now available in beta test form for you to provide feedback on. The Career Pathways tool is full of resources and learning to help you reach your desired role, field, and experience level, as well as find new and exciting opportunities on our job board. Click on the links below to find basic information about typical quality field roles, the skills required and potential advancement opportunities.
- The Quality Manager and the Multiple Management Systems — Guest appearance in Toronto
The Quality Manager and the Multiple Management Systems — Guest appearance in Toronto
Last December our Montreal Section Chair, Raymond E Dyer, BSc & MBA, ASQ Senior Member, CMQ/OE, & CQA took his 30 years plus in Quality experiences with various industries, quality methods, models, tools, management system registrations, and registrars virtually to Toronto (A short walk the living room). His objective: To share stories with the ever growing need to have Quality Management System (QMS) professionals represent organizations facing multiple management systems and their certifications, well beyond ISO 9001. This presentation, similar to the one at our General Assembly, last October, but with a virtual twist.
In his presentation Ray suggested that the QMS professional was the individual best able to ensure integration of the various systems because, that person usually had a :
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- • Broad understanding of the business;
- • Cross functional influence;
- • Experience with management system notions in Leadership communications, objectives, risk management, documentation, internal audits, management reviews, metrics/KPIs, corrective actions and improvement, etc. and a growing notion of an Integrated Management System;
- • Experience representing the organization during 2nd and 3rd party audits.
Opportunities Challenges - Adopt common management system processes:
- Risk management
- Objectives and KPIs
- Documentation
- Internal audits
- Management reviews
- Corrective actions
- Improvement opportunities
- Dealing with non integrated systems already in place
- Dealing with overcomplicated process requirements and excessive documentation (some may remember Dilbert’s “One big honkin binder”)
- Dealing with different colleagues responsible (Beware of working in silos)
- Dealing with highly competing priorities
His conclusions:
• Organizations are increasingly seeking recognition in more than one ISO certification (ISO 9001 is often just the start!);
• The QMS professional is often chosen to lead or strongly support such management system certifications due to their experience and the nature of their work;
• Integrating the common elements of these management systems helps improve effectiveness and efficiency of related activities. -
- Canada & Greenland Region: 2022 Business Plan Reviews
Canada & Greenland Region: 2022 Business Plan Reviews
We did our Homework!!
The results of the 2022 Montreal Section Business Plan were reviewed at a recent meeting with Puneet Manchada (Regional Director), Natella Isazada (incoming Regional Director elect) and Sam Weissfelner (Deputy Regional Director), Montreal Section’s Raymond Dyer (Chairman) and Eric Hosking (Treasurer). The section fared very well in attaining and surpassing many of the set objectives.Read the Summary and Results. As a result, Raymond Dyer received a Certificate of accomplishment on behalf of the Section for these results.
Congratulations to the Montreal Section Leadership Team. It was quite a year indeed.
- Canada & Greenland Region: Quality Conference Highlights
Canada & Greenland Region: Quality Conference Highlights
Overcoming Adversity: A Leap Forward
(Surmonter l’adversité : Un bond en avant)Hybrid Conference, hosted by ASQ Vancouver
This year’s ASQ Canada Conference on Quality and Business Excellence was hosted by ASQ Vancouver Section 408 on November 19th, to mark World Quality Month. It also became the first hybrid event hosted post-pandemic by ASQ Vancouver. Around 120 quality professionals attended the conference, with experts from various industries, plus academicians, students, and other friends of the quality community. More than forty attendees joined the sessions online from various parts of Canada.
Amongst the attendees were out-of-province ASQ member-leaders, including Puneet Manchanda, Regional Director of ASQ Canada and Greenland Region, Cecilia Barrios, Edmonton Section Chair and Member Leaders Shireen Fader of Calgary and Sumith Kahanda from Saskatchewan.
The organizing committee included ASQ Vancouver Section Chair Fuat Ramazanov, the Voice of Customer Chair Natella Isazada, and the Publicity Chair Louis Blais. As faculty members of Acsenda Management School in Vancouver, they are grateful to their partner organization Acsenda for accommodating the conference on their campus in the heart of downtown. ASQ Vancouver would also like to extend their gratitude to all sponsor organizations and to other Canadian Sections of ASQ who supported the conference.
Conference presentations generated a lot of interest in the audience. Among the speakers there were a 3x-Olympian, a Canadian track and field athlete completing in the javelin throw; Quality and Continuous Improvement Experts; Best-Selling Author and Podcast Host; Corporate Creativity expert, artist and coach; Corporate Reputation Management Expert; Operations and Technology Management Expert; Ergonomist and Occupational Hygiene Officer; as well certified quality auditors participating in the moderated panel discussion.
The day was packed with engaging sessions, networking opportunities, quality-related trivia games, catered meal and coffee breaks, door prizes and volunteer appreciation. The event was also attended by Acsenda top management who acknowledged the land the conference was conducted on and expressed their gratitude for the partnership with ASQ which is a mutually beneficial relationship that allows Acsenda students to learn through volunteering and to expand their horizons.Congratulations to the organizing committee.
- Certification Study Group
New: Certification Study Group
Would you like to work with others to prepare for the ASQ examinations?
Starting 17 January 2023, we have a Teams based section study group that is open every Tuesday evening from 7:00 pm to 8:30 pm. Join the team and get to help each other. Contact your host Dr. David Tozer, Montreal Section Education Chair, to obtain a link.
- Serendipity Strikes General Assembly 2022
Serendipity Strikes General Assembly 2022
By J.P. Amiel, ASQ Senior, CQA ret., Web committee Chair
Well, life happens! And sometimes in the most interesting ways.
At our recent General Assembly, Sam Weissfelner was struck by serendipity. Back in the days (around 1998), Sam wrote a chapter in collaboration for the publishing of the book Software Process Assessment & Improvement. It was published by Wiley and the IEEE Computer Society in 1999.
One day, after it’s publication, he dedicated a copy of the book for Denis Pronovost. The dedication reads “To a training professional whom I highly respect and an esteemed quality person!“
Recently the Montreal Section created the 2022 Prix Denis Pronovost in memory of Denis Pronovost who passed away in June 2015. At the General Assembly, participants were reminded of that the award was given to Patrick Barnes at the June 15th, 2022 webinar. They were also offered the opportunity to take quality-related books that Roger Pelletier (past chair of ASQ Section Québécoise) had donated from his private collection.
Now here is the real serendipity, lo and behold, amongst the donated books was the very same book that Sam had dedicated for Denis more than 23 years ago!!
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Serendipity (noun, ser·en·dip·i·ty): the faculty or phenomenon of finding valuable or agreeable things not sought for. Also: an instance of this. (Merriam-Webster Dictionary) - Recognition Awards (General Assembly 2022)
Recognition Awards (General Assembly 2022)
By J.P. Amiel, ASQ Senior, CQA ret., Web committee Chair
Had you attended our General Assembly this past October 26, 2022, you would have had the opportunity to finally congratulate the 2021 ASQ Canada Conference committee led by Chantale Simard. An ASQ Member Leader Excellence Award was given by Puneet Manchada, our Regional Director last year for the committee’s work but because of the Covid pandemic, the actual physical award was only made available recently. We were finally able to do the group photo of the team with the award.In the picture on the left, the team was composed of Sam Weissfelner, Veronica Marquez, CSSBB, Marcel A. Charbonneau, Eric Hosking, David Tozer, Chantale Simard, Jean-Pierre Amiel, ASQ Senior and CQA ret. and absent from the souvenir photo, Mauricio Figueroa, Ruth Stanley, MPA (Ottawa Section) and Michel Guenette (Hamilton Section).
Congratulations to the team for all the hard work to make this bilingual event a success.
In a similar fashion, there was a delay in giving a physical award to Veronica Marquez, CSSBB for all her work in bringing the Montreal Section into the realm of social media. In the souvenir photo at right, Veronica (left) receives the Award from Chantale Simard, Montreal Section Chair 2020 (right).Amongst those efforts, as our Social Media Chair, Veronica launched our own Twitter account, helped set-up and manage our ASQ Montreal Quality Network – Réseau Qualité ASQ Montréal and ASQ Montreal Student Outreach LinkedIn accounts, as well as an Evenbrite account to promote and advertise our activities as well as to register participants to our various events.
Thank-you Veronica for having challenged us.
- Student Outreach: Robustness Thinking in Design for Reliability
Student Outreach: Robustness Thinking in Design for Reliability
Dr. Farnoosh Naderkhani, ASQ Member, Assistant Professor @ Concordia, Student Outreach Committee Chair
In the second seminar series for students held on July 7th, 2022 via Zoom, Dr. Matthew Hu, Senior Vice-President, Engineering and Quality at HAYLION Technologies delivered an interesting talk entitled “Robustness Thinking in Design for Reliability”. The seminar started with a 45-minute talk by Dr. Hu, followed by questions and discussion from the audience.
It was a very successful seminar and well appreciated. Approximately 25 students attended the event. Based on survey results, the overall satisfaction was 93.8% and participants particularly appreciated the exchange with 90%. Satisfaction for the subject and the approach reported as 100% and 90%, respectively. The satisfaction for the presenter was 95%.
As Student Outreach Committee Chair, I will try my best to organize at least one more seminar for this year. Stay tuned for upcoming seminar series.
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Note: If you are part of an educational institution and would like to have more visibility on quality-related topics, please contact us. We have a network of potential speakers that may be of interest to you. Contact Raymond Dyer on LinkedIn .
- Wisdom from our Wisest — Rosaire Ratelle
Wisdom from our Wisest — Rosaire Ratelle
By Eric Hosking, Section Treasurer, Membership Chair, ASQ CQE, CSSBB, CQA and Samira Kazemi, Program Committee MemberTexte en français ICI
Last month in this column we featured Ruth Stanley, ASQ Canada’s former Regional Director. This month we are featuring one of our very longest serving members Rosaire Ratelle, B. Eng., ASQ CQE. April 1st saw Rosaire celebrate 46 years with the ASQ. Like Marcel Charbonneau featured two months ago, Rosaire was instrumental in the development and evolution of the Quality institutions in Quebec.
Rosaire has worked and consulted in various industries and companies. He had the opportunity to watch, act and share his thoughts on the evolution of various quality techniques at work and in various articles he authored. He was also a player in the Quebec quality movement.
You can read his story here.
If you enjoyed this article, send your comments to the Membership Chair.We will share them.
(2022-05-20)
